Our mystery shopper services are available to a wide range of industries and in almost any conceivable format:

• Hotel mystery guest


• Hotel telephone enquiry (mystery caller)


• Retail mystery shopper


• Mail order mystery shopper


• Airline mystery passenger


• Ticket reservations (mystery caller)


• Holiday company (mystery holidaymaker)


• Holiday reservation (mystery caller)


• Restaurant mystery diner


• Restaurant reservations (mystery caller)

Plus banking, insurance, car hire, medical centres, leisure centres, and lots more.

If you would like to learn more about our mystery shopping services, please don't hesitate to contact us on +44 (0) 1273 819338 or jules@spideronthewall.com .

We also offer extensive training workshops, especially around customer service.