School Training Workshops is a sub company of Spider on the Wall Ltd and provides fun and effective workshops and on-site coaching in the following areas:-
- Selling and Marketing your School
- School 'Making a Performance of it' - A fun and interactive workshop designed for Admissions and Registrars to improve their conversion rates of show round to enrolments
- Polishing Customer Care Skills
- Motivational Leadership (including Performance Management, Maximising Resources and Managing Change)
- Team Building - For Staff and Pupils alike!
- Telephone and Email Etiquette
- Facilitated Brainstorming Sessions
Workshops are designed to be fun and fully interactive. Numbers are limited to maximise learning potential.
Spider on the Wall Ltd also provide Mystery Shopper (Potential Parent) Show Round Reports in order for you to gauge the current level of service your school is currently providing.
About Jules Murray
Jules Murray, Director of Spider on the Wall Ltd, has coached, trained and mentored over 3,000 customer-facing employees and their sales leaders to enable them to achieve sustainable increases in their customer satisfaction and ultimately sales conversion results.
The East Anglian Bursar's Association saw Jules Murray presenting at their annual conference in February 2010.
Jules has written an editorial article titled: First Impressions in the May 2010 release of 'The Bursars Review'.
The Headmasters and Headmistresses Conference has invited Jules to run 2 x 1-hour taster workshops on Customer Service at their event in Bournemouth in May this year.
Spider on the Wall Ltd is sponsoring the session 'Competing for pupils - where to draw the line' at the 'Independent Schools Admissions Conference' at The Royal Society London on Wednesday 28th April.
Spider on the Wall Ltd is sponsoring the COBIS Annual Conference for British International Schools in London - 15-17 May, 2010
